Privacy Policy

Who We Are

Welcome to ModeFolk. Our website address is: https://modefolk.com. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our site or make a purchase.

What Personal Data We Collect and Why

We collect information that you voluntarily provide to us, as well as data collected automatically when you navigate our site.

  • Account & Profile Information: If you create an account, we collect your name, email address, and saved preferences to provide a personalized shopping experience and expedite future checkouts.
  • Order Information: When you make a purchase (or attempt to make a purchase), we collect details necessary to process your order, including your billing address, shipping address, payment information, email address, and phone number.
  • Contact Information: If you reach out to us via email or a contact form, we retain that correspondence to assist with your customer service inquiries.
  • Cookies and Analytics: We use cookies to keep track of what you have in your cart and to monitor site usage. This includes logging details like your IP address, browser type, and how you interact with our pages so we can continuously improve the ModeFolk experience.

(Note: We do not host public blog comments, and therefore do not collect user data through comment forms.)

Who We Share Your Data With

We do not sell your personal data to third parties. We only share your information with trusted third-party services that are essential to running our business, including:

  • Payment Processors: To securely process your transactions.
  • Shipping & Fulfillment Partners: To deliver your orders.
  • Analytics Providers: To help us understand how visitors use our site (e.g., Google Analytics). These providers only have access to the information necessary to perform their specific functions.

How Long We Retain Your Data

  • Customer Accounts: For users that register on our website, we store the personal information provided in their user profile indefinitely, or until you request its deletion.
  • Order Records: Purchase history and transaction records are kept for administrative, legal, and tax purposes as required by law.

What Rights You Have Over Your Data

If you have an account on this site, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

Please note: This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

We take the security of your personal information seriously and implement industry-standard security practices to protect it from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For any privacy-related inquiries, to request an export of your data, or to request account deletion, please contact us at: hello@modefolk.com